Privacy Policy

Introduction

At AXC Alexandria Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (email address, phone number, mailing address)
• Property address where services will be performed
• Project details and preferences
• Payment information when you hire our services
• Communications you send to us

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and how you interact with our site. We use cookies and similar technologies to gather this information.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with quotes and estimates for our services
• To communicate with you about your project
• To schedule and complete concrete work at your property
• To process payments and maintain financial records
• To improve our website and services
• To send you updates about our company (with your consent)
• To comply with legal obligations
• To protect our business and prevent fraud

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (such as payment processors, scheduling tools, or email services)
• Suppliers and subcontractors when necessary to complete your project
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

All third parties we work with are required to keep your information secure and use it only for the purposes we specify.

Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

We may also use analytics services like Google Analytics to understand website traffic and user behavior. These services collect information anonymously and help us improve our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After your project is complete, we keep records for warranty purposes and business operations. You may request deletion of your information at any time, subject to legal requirements.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can ask us to correct inaccurate information
• Deletion: You can request deletion of your information (subject to legal obligations)
• Opt-out: You can unsubscribe from marketing communications at any time
• Restrict processing: You can ask us to limit how we use your information

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how we use it, and who we share it with. You also have the right to request deletion of your information and to opt out of the sale of your information (we do not sell personal information).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

AXC Alexandria Concrete
406 14th St, Alexandria, LA 71301
Phone: (318) 266-8869
Email: info@alexandriaconcreteco.com