Terms of Service

Agreement to Terms

Welcome to AXC Alexandria Concrete. By accessing our website at www.alexandriaconcreteco.com or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, please do not use our website or services.

Services Overview

AXC Alexandria Concrete provides professional concrete installation, repair, and replacement services for residential and commercial properties in Alexandria, LA and surrounding areas. Our services include but are not limited to driveways, patios, slabs, foundations, decorative concrete, and masonry work.

Quotes and Estimates

All quotes and estimates provided by AXC Alexandria Concrete are approximations based on the information you provide. Final costs may vary depending on site conditions, material availability, weather delays, and scope changes. We will notify you of any significant cost changes before proceeding with work.

Quotes are valid for 30 days from the date of issue. After this period, pricing may be subject to change based on current material costs and availability.

Payment Terms

Payment terms will be outlined in your project agreement. Typically, we require a deposit before work begins, with the balance due upon completion. We accept various payment methods including cash, check, and credit cards. Late payments may incur additional fees as specified in your contract.

Project Timeline

We strive to complete all projects within the estimated timeframe. However, delays may occur due to weather conditions, material availability, site complications, or other unforeseen circumstances. We will communicate any delays promptly and work to minimize their impact on your schedule.

Warranty and Guarantees

AXC Alexandria Concrete stands behind the quality of our workmanship. We offer warranties on our concrete installations as specified in your project agreement. Warranties typically cover structural defects and workmanship issues but do not cover damage caused by improper use, neglect, natural disasters, or normal wear and tear.

Concrete is a natural material that may develop minor surface cracks over time. These hairline cracks are normal and generally do not affect the structural integrity of the installation.

Site Access and Preparation

You are responsible for ensuring clear access to the work site and for relocating any personal property, vehicles, or obstacles that may interfere with our work. We will discuss site preparation requirements during the planning phase. Any additional site preparation beyond the agreed scope may result in additional charges.

Cancellation Policy

If you need to cancel or reschedule your project, please notify us as soon as possible. Cancellations made after materials have been ordered or after work has begun may result in charges for materials, labor, and other costs already incurred.

Liability Limitations

AXC Alexandria Concrete carries appropriate insurance for our work. However, we are not liable for damage to underground utilities, pipes, or structures that are not properly marked or disclosed before work begins. We recommend contacting your local utility location service before any concrete work.

Our liability is limited to the amount paid for the specific service in question. We are not responsible for indirect, incidental, or consequential damages.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of AXC Alexandria Concrete and is protected by copyright laws. You may not reproduce, distribute, or use this content without our written permission.

Privacy and Data Collection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Dispute Resolution

In the event of any dispute arising from these terms or our services, we encourage you to contact us directly to resolve the issue. If we cannot reach a resolution, disputes will be handled according to the laws of Louisiana.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website and services after changes are posted constitutes acceptance of the modified terms.

Contact Information

If you have questions about these Terms of Service, please contact us at:

AXC Alexandria Concrete
406 14th St, Alexandria, LA 71301
Phone: (318) 266-8869
Email: info@alexandriaconcreteco.com